Frequently Asked Questions

Get expert answers to your home loan questions from the trusted team at Rayz Financial Services — your Canberra-based mortgage specialists.

What makes Rayz Financial Services different from other mortgage brokers? +

Rayz is more than just a broker—we’re your trusted advisors. As a Canberra-based team, we provide unbiased loan recommendations from over 30 lenders and stay with you every step of the way.

Do I pay for Rayz’s mortgage brokering service? +

No, our services are usually free. We’re paid a commission by lenders—this does not affect your loan amount, interest rate, or repayment structure. Our focus is always on your best interest.

What types of home loans can you help with? +

Whether you’re a first-home buyer, refinancing, investing, or looking to upgrade—Rayz offers tailored solutions including variable, fixed, interest-only, and low-doc loans.

How long does loan approval take with Rayz? +

Depending on your situation and the lender, approval usually takes 5 to 15 business days. We assist with paperwork, negotiate on your behalf, and keep you updated throughout.

I’m a first-home buyer. Can you guide me through the process? +

Absolutely! Rayz specialises in helping first-home buyers access government grants, compare lenders, and understand key steps—like pre-approval, conveyancing, and settlement.

How do I get started with Rayz? +

Start with a free consultation. Call us on 02 6106 9988 or book online via our contact form. We’ll discuss your goals, finances, and walk you through your best options.